Education and Job Resources Base

Exambase Resource Refund Policy

At Exambase Resource, we are committed to ensuring your satisfaction with our electronic books. If for any reason you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds:
1. Request Period: Refund requests must be made within 24-hours of the purchase date or 7-days if our server confirms that the book has not been opened.
2. Format: Refunds are only applicable to electronic books (eBooks) that have not been shared or transfered to a third party.
3. Proof of Purchase: A valid proof of purchase (order number or receipt) must be provided to process any refund requests.

Non-Refundable Items:
1. Downloaded or Accessed eBooks: Any eBook that has been shared or transfered to a 3rd party is not eligible for a refund. Also, for exam preparatory packs, if a slated date for a proposed exam/test has not elapsed.
2. Promotional Items: Items purchased at a discount or during a promotional period may not be eligible for a refund.

How to Request a Refund:
1. Contact Us: To initiate a refund, please contact our customer support team at [email:, phone:08062633226] with your order details and reason for the refund request.
2. Processing Time: Refund requests will be reviewed and processed within 5-7 business days. Approved refunds will be issued to the original payment method used during the purchase.

If you encounter any issues with the content or quality of your eBook, we offer an exchange for the same title or another title of equal value within 14 days of purchase. Please contact our customer support team for assistance.

Contact Information:
For any questions or concerns about our refund policy, please contact us at []( or visit our website for more information.

Thank you for choosing Exambase Resource. We value your business and are here to ensure your satisfaction.

Note: This refund policy is subject to change without notice. Please refer to our website for the most current version.

Exambase Resource reserves the right to refuse a refund request if it does not comply with our policy terms.